How We Can Help

Contact us to discuss how our specialized Voice of Customer research can generate high impact strategies to improve the quality your CX and personalization. 

 
““When HP uses the Voice of Customer methodology, our marketing campaign results improve dramatically: response rates improve 3 times to 10 times, sales increase 2 times or more, and we can spend far less to get great results. When we don’t use VoC, our results can suffer greatly.””
— Garry Dawson, Americas Advertising and Direct Marketing Manager, Hewlett-Packard
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ERDM Corp.  
3 Melrose Lane
Douglaston, NY 11363 

Phone: 718-225-4151
E-Mail: ernan@erdm.com