How We Can Help

Contact us to discuss how our specialized Voice of Customer research can generate                     high impact strategies to improve the quality your CX and personalization. 

 
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“When HP uses the Voice of Customer methodology, our marketing campaign results improve dramatically: response rates improve 3 times to 10 times, sales increase 2 times or more, and we can spend far less to get great results. When we don’t use VoC, our results can suffer greatly.”
— Garry Dawson, Americas Advertising and Direct Marketing Manager, Hewlett-Packard
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ERDM Corp.  
3 Melrose Lane
Douglaston, NY 11363 

Phone: 718-225-4151
E-Mail: ernan@erdm.com